Last updated: August 2026
This Service Policy explains what The Islamic Corner is, how our service works end to end, and what you can expect from us as a customer. It sits alongside — and does not replace — our Terms & Conditions, Shipping & Delivery, Returns, Exchanges & Cancellations and Privacy Policy, which together form the full terms of using our store.
Who Provides This Service
The Islamic Corner is the online entity of Maktaba tul Quran and Oud al Haram, Shop No. 29, Allama Binnori Town, Jamshed Road, Karachi 74800, Pakistan — the same business trading under its own name online. We operate the website, curate and stock every product, and personally handle every order from our own shop; there is no reseller or intermediary between you and us.
What We Provide
The Islamic Corner is an online retail service for authentic Islamic products — Qurans, Islamic books, prayer accessories, attars & fragrance, and gifts & decor. We provide:
- A browsable, searchable online catalogue of in-stock products with accurate pricing in PKR.
- Order placement, secure checkout, and order confirmation by email.
- Picking, packing and dispatch of physical goods from our own shop.
- Nationwide delivery across Pakistan and international shipping to most countries.
- Customer support for orders, products and general enquiries.
Eligibility
To place an order you must be at least 18 years old, or placing the order with the involvement of a parent or guardian, and able to enter into a legally binding contract under the laws of Pakistan. By checking out, you confirm the delivery and contact details you provide are accurate.
How the Service Works
- Browse & order — add items to your cart and check out with your delivery details.
- Confirmation — you receive an email confirming your order and its total, including delivery charges calculated at checkout.
- Fulfilment — our team picks and packs your order from our shop, typically within 1–2 working days.
- Dispatch & delivery — your order ships via our courier partners, with tracking details shared by email; see our Shipping & Delivery policy for timelines and rates.
- After delivery — you may return, exchange or seek support as set out in our Returns, Exchanges & Cancellations policy.
Payment & Fees
We currently accept Cash on Delivery and Bank Transfer; card and wallet payments are being added. All charges — product price, delivery, and any cash-collection fee on COD orders — are itemised and shown in full before you pay. We do not charge any hidden fees.
Customer Support
Our team typically replies within one business day, and we're reachable:
- By email at info@theislamiccorner.com
- By phone or WhatsApp at +92 315 4299266, Mon–Sat, 10am–7pm (PKT)
- In person at our shop — see our Contact page for the address and a map link
Service Availability
We make reasonable efforts to keep the website available at all times, but we don't guarantee uninterrupted or error-free access. The site may occasionally be unavailable for maintenance, updates, or reasons beyond our control. We are not liable for loss caused by temporary unavailability of the website.
Changes to the Service
We may add, remove or update products, prices, delivery options and features at any time, and may discontinue any part of the service with reasonable notice where practical. Orders already placed and confirmed are not affected by later changes.
Circumstances Beyond Our Control
We are not responsible for delays or failures in providing the service caused by events outside our reasonable control, including courier disruptions, natural events, or actions of third parties such as payment processors or telecommunications providers. We'll let you know as soon as we reasonably can and take reasonable steps to minimise the impact.
Contact
Questions about this Service Policy? Email info@theislamiccorner.com.
We may revise this policy from time to time. Continued use of the site constitutes acceptance of the current version.